Frequently Asked Questions

Shipping & Processing
  • Typically we try to get your order out the same day if it is placed early enough! If we don’t have it in stock, we will call to let you know and see if you want to switch colors or products!
  • We ship from Dallas, TX via USPS & UPS
  • In the Dallas Area? We offer delivery for a fee or you are welcome to come by the office, just give us a heads up!
Can I Put My Own Design On A Cup?

OF COURSE! 

We offer custom printing and have an in-house graphic designer. She will work with you to make your next event perfect! 

*Pricing is more expensive than stock items and there are minimums you have to meet. Visit our custom page for more info!

Need Cups Yesterday? Locate our Retailers!

We are in over 500 stores around the country & we can help find one close to you!

Do You Travel?

We participate in 5 different gift markets throughout the year! Mainly during the Holidays. Subscribe to our Newsletter to make sure you know if we are headed your way. 

Yearly Gift Markets We Attend:

  • The Houston Nutcracker’s: A Spring Spectacular: Houston, TX ~ April
  • Christmas in Cowtown: Fort Worth, TX ~ October
  • The Houston Nutcracker Christmas Market: Houston, TX ~ November
  • Chi Omega Christmas: Dallas, TX ~ November
  • A Christmas Affair: Austin, TX ~ November
When Can We Look For New Designs?

We are constantly adding from our inventory! (& rarely take away) 

Typically you can look for a plethora of new designs in January and July! 

*Have a New Top Seller? Email us at sc@sassycups.com and let us know! You may see it sooner than  you think!*